Return Policy
Returns and Exchanges
We offer a lifetime satisfaction guarantee on most purchases for FERAL Rewards members. Free to sign up in-store, just let the team member know you'd like to join when you check out.
For online orders and non-rewards members, all returns/exchanges must be processed within 30 days of purchase.
Click here to initiate a return or exchange.
Used and demo items may only be returned for store credit.
Due to safety concerns, all fuel, food, helmets, climbing gear and safety items are final sale and cannot be returned or exchanged. Special orders are final sale and are not eligible for refund.